Ugg FAQs
- What size should I order if I am in between sizes?
If you are in between sizes it is recommended by the manufacturer that you size down to the next whole size. (For example: If you wear a size 8 ½ you should order a size 8.) They may be snug at first, but the footwear will stretch a little as the fleece footbeds form to each individual foot.
- What is the difference between the Ultra and the Classic?
The Ultra has a lug sole and a reinforced toe area that will stand up to more rugged activities, whereas the Classic is better suited to lighter day-to-day activities. Also, the Ultra boots have removable, replaceable footbeds that provide greater arch support. Finally, the Ultra Tall has a strip of embroidery running up the back.
- How much taller is the Ultra/Classic Tall than the Ultra/Classic Short?
The height of the Classic/Ultra Short varies from lower to mid calf, depending on the individual's legs.
The Classic/Ultra Tall will vary from mid-calf to just below the knee, again depending on the individual's legs.
- Can I wear my boots in the rain or snow?
Sheepskin is naturally water resistant, and therefore small amounts of moisture will not seep through or damage it. For more complete protection, we recommend treating products with a Stain and Water Repellent.
Boots/shoes with full grain leather uppers are waterproof, but it is still recommended that they be treated.
- Are UGG® boots meant strictly for use during the winter?
No. In warmer weather (up to 80 ¡ãF.) the soft fibers act as a natural air conditioner, keeping your feet cool and comfortable.
- To what temperature will UGG® footwear keep my feet warm?
Wool fleece helps maintain body temperature, making UGG® footwear appropriate for all climates. The wool will keep your feet warm down to -30¡ãF.
- Are UGG® boots breathable?
Yes. The fleece foot bed wicks away moisture and allows air to circulate, keeping your feet dry.
- How do I know if I have the right size?
UGG® Footwear should be snug, but not uncomfortable. They will give a little as they mold to your foot, resulting in a comfortable fit.
- Do I need to weatherproof my Ugg® boots?
Since UGG® footwear is made of sheepskin and leather, they are naturally resistant to small amounts of water. We do recommend waterproofing them if you intend on wearing them in heavy snowfall or rain.
- Which styles have replaceable footbeds?
The following styles have replaceable footbeds: Ultra Tall, Ultra Short, Sundance Short, Sundance II, Birch Boot, and Solvang Boot.
- Does the manufacturer have a warranty?
UGG® footwear has a one year warranty against defective materials and workmanship (outside of normal wear and tear). Because sheepskin is a natural product, irregularities and variations in color and texture may exist. These traits are characteristic of fine sheepskin and add to the beauty and character of the footwear.
- My boots are making my feet turn black. Is this a defect?
No. Slight dye transfer may occur with darker-colored sheepskin during first few wears.
- Is it true that you should wear them barefoot?
YES! UGG® footwear is designed to be worn barefooted to maximize the cushioning effect and the warmth of sheepskin. |
